First steps
If anyone is hurt or a road accident has occurred, please contact the police and/or the emergency services first.
Take photos of the damage and scene. Document the names, licence plates and contact details of anyone involved.
Policyholders of both Bahamas First General and RoyalStar Assurance Ltd. can report their claims online below. If assistance is needed, visit our office and our team will be happy to help.
Who to report to
Bahamas First General Insurance
Report your claim online below or through our office, and download the claim forms you need. We'll follow it through with you.
Report a claimRoyalStar Assurance
Report your claim online below or through our office. You can also report directly on RoyalStar's claims website.
Go to RoyalStar claimsClaim forms
Bahamas First claims use the forms below. RoyalStar Assurance now takes all claims online, so RoyalStar links open their claims website.
Report a claim
For Bahamas First General and RoyalStar Assurance policies. Send the details and any photos you have, and we'll contact you about next steps and the forms you need.
RoyalStar policyholders can also report directly on RoyalStar's claims website.
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